The service provided consists of processing online payments for the settlement of payment obligations. The transaction is considered completed at the moment of successful payment confirmation by the payment processor. The actual crediting of the beneficiary's account occurs subsequently, depending on the processing times of the banking systems involved.

In cases where the restitution of an amount related to an online transaction is required, this will be made exclusively to the account associated with the card used for payment. Restitution is carried out only in justified situations (e.g., processing error, duplicate payment, unauthorized transaction) and in accordance with the policies of the creditor and/or the payment processor.